Many Californians regularly purchase products on Amazon, including products from the company’s AmazonBasics line. Because of concerns raised by consumers about defects in some of these products, Democrats in Congress have asked Amazon to investigate some of these products and issue recalls.
Issues with defective products on Amazon
In September, a report on CNN found around 1,500 product reviews for more than 70 products, which were purchased since 2016, that talked about the products causing electrical malfunctions, exploding, causing fires, melting and smoking. Some of the consumers posted pictures of the safety hazards created by the products that they had purchased. Despite these problems, Amazon’s oversight process for its products is opaque and often simply involves the company deleting listings for problematic products.
Letter from Democrats to Amazon
After CNN’s report, two House Democrats sent a letter to Amazon asking the company to investigate and recall the products that were reported to have exploded or caught fire. The Congressmembers asked the company to take corrective actions to protect the safety of consumers. Amazon said that it thoroughly investigates reports of defects and that it prioritizes consumer safety.
When people purchase products and use them as intended, they rarely expect that they could be injured by a defect. Unfortunately, defective products injure many people every year. People who have been seriously injured by defective products may be entitled to recover compensation for their losses. An experienced attorney may analyze what happened to determine whether a claim is warranted. Through a personal injury lawsuit, an injured victim might be able to hold the company accountable for its actions and recover damages for all of the losses caused by the product defect.